4. Summary: Personal Effectiveness

1. Know Yourself

• Define and clarify your personal philosophy, values, and life’s mission

• Know your strengths and weaknesses

2. Manage Yourself (Develop Covey’s 7 Habits)

• Be proactive

• Begin with an end in mind

• Put first things first

• Understand, then seek to be understood

• Think win-win

• Be synergistic

• Sharpen the saw

3. Build Trust and Credibility

• Covey defines “trust” as the combination of character and competence

  • Develop both of these

• Stretch (tackle difficult assignments) and network (invest in relationships)

• Learn from adversity

4. Analyze the Specific Leadership Challenge

• The right strategy (“building”)

  • Decision and strategy analysis
    • Define the problem (specifically)
    • Define criteria and importance
    • Define choices
    • Evaluate choices vs. criteria
    • Decide
    • Develop an implementation plan
    • Act
  • Ethical issue analysis
    • What is the “itch”? Why is this bothering me?
    • Who else matters? Who are the stakeholders?
    • Is it my problem? What are the limits of my responsibility?
    • What is the ethical concern?
    • What do others think?
    • Am I being true to myself?

• The best “people” approach

  • Which motivation theory apply?
    • Power, affiliation, and achievement (McClelland)

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