6. Summary: Organizational Effectiveness
Organizational effectiveness is an extension of personal and interpersonal effectiveness, except different tools have to be used because the leader is dealing with a larger group
Organizational Leadership Strategies
Transform an organization (Kotter)
- Establish a sense of urgency
- Create a guiding coalition
- Develop and vision and strategy
- Communicate the change vision
- Empower broad-based action
- Generate short term wins
- Consolidate gains and produce more change
- Anchor the changes in the culture
Additional organizational strategies
- Modify the culture
- Implement a reengineering program or total quality management initiative
The best use of positional power and the best management strategy
- Modify the situation: The organization structure, the people, the goals, or the management systems (performance
- evaluation, compensation, communications, etc.)
- Strengthen training and development programs
- Use incentives and “carrots”: $, recognition, promotion, vacation, etc.
- Use threats and “sticks” to create fear and cognitive dissonance