8. Ethics, Trust, Cooperation, and Leadership (continued)

Trust, Cooperation, and Performance

Competence (abilities and motivation)

+ Character

= Increased trust

= Increased cooperation

= Enhanced performance

= More competence, trust, cooperation, and performance

The Evolution of Cooperation (Axelrod)

• Cooperation based on reciprocity (prisoners’ dilemma)

• Tot for tat; cooperate if your partner cooperates and defect if he defects

• Cooperative behavior is rational and in one’s self interest

Passions Within Reason (Frank)

• People have emotional predispositions

• Emotions play an important role in trustworthiness in that they are signals

  • Cooperators must be able to recognize each other
  • Helps build trust

• Nice people can succeed in a competitive world

“In Praise of Followers” (Kelly)

• Types of followers

  • Effective followers : active and independent thinkers
  • Alienated followers: passive, but independent thinkers
  • “Yes” followers: active, but dependent thinkers
  • Sheep followers: passive and dependent thinkers

• Effective followers are also leaders

• Qualities of effective followers:

  • Manage themselves well
  • Committed outside themselves (to organizations, principles, people, etc.)
  • Build competence and focus efforts
  • Are courageous, honest, credible

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